The Thinkage Schedule+ Address Book Provider is a MAPI
compliant service designed to connect your Microsoft Exchange
Client or Microsoft Windows Messaging address book directly to
your Microsoft Schedule+ Contacts List. The software allows you
to configure which columns in your Schedule+ Contact table
contain E-mail address information. Once installed on your system
and added to your Exchange Client Profile, you simply use the
Address Book tool in Microsoft Exchange Client as you would your
Personal Address Book.
The address book is packaged as a self-extracting InstallShield
installation procedure. Simply download the appropriate version
of the software onto your computer and run the program. The only
difference between the Windows 95 and Windows NT installation
files is the size of the download file; Windows 95 requires more
run-time support than Windows NT 4.0 and hence is larger. If you
have both Windows NT 4.0 and Windows 95 systems to support, only
download the Windows 95 version and use it for both Windows 95
and Windows NT 4.0 systems.
The current version number obtainable from the About dialog
window in the configuration screen is 1.0.65. The
current release is 1.5
The installation sets were remade as Release 1.5 (Version 1.0.65) on
June 2, 1997 to correct usage of the "Business Phone 2"
field.
After installing the program, start the Control Panel
"Mail" icon on Windows NT or the "Mail and
Fax" icon on Windows 95 to add the "Thinkage Schedule+
Address Book" to your Mail Exchange profile. You can also do
this procedure using the "Tools", "Services"
menu item within Microsoft Exchange.
The software allows you to
try the product out for 60 invocations free of charge. The
product will insert a reminder "Email address" at the
beginning of the address book entries until the product is
registered. This reminder will include the number of invocations
remaining until the software expires. A registration
("CD") key will be emailed to you upon receipt of the registration payment.
Problems?
Many common problems are addressed in the following collection of past user's questions:
- "** UNREGISTERED (??) Thinkage
Software **" or "No entries found" is all
I see
- New contact entries don't appear in
the displayed address book.
- How do I add entries to the Schedule+
Contact table from Exchange?
- Why does the address book dialog comes
up behind the Windows Messaging window?
- How do I create a distribution
list?
- I received the message
"Schedule+ is not running" as my only entry.
- Can I use this on a Macintosh? On
non-Intel PCs?
- This product doesn't do what I want.
Any suggestions of where else to look?
- Cannot create TGabSchP.AddressBook
address book object (status 0x800401f3).
- How do I remove the Thinkage Schedule+
Address Book?
- Why can't I use the Thinkage ABP in
place of the Personal Address Book?
- Can I install this product on Windows NT
3.51?
- MS FAX wants to dial the area code of my
fax numbers stored in Schedule+
- I'm using Exchange 5.0 and I get a Dr.
Watson report after installation.
- Why can't I use the contents of
"Business Phone 2" as an e-mail address?
I just installed the product using the
default configuration, but the only entry that appears in my
address book says "** UNREGISTERED (??) Thinkage Software
**" , or "No entries found."
The default configuration expects an E-mail address in the
"User 1" field of the Schedule+ Contacts table. If all
your Contact table entries have empty "User 1" fields,
then there are no E-mail addresses to display. Either change your
configuration to select the Contact table field where the E-mail
addresses are stored, or put E-mail addresses into the "User
1" field.
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I just entered a new entry into my
Schedule+ Contact table, but the entry doesn't appear in my
address list.
The Contact table is loaded into the Exchange Address book
the first time it is referenced and not updated until you exit
and restart your exchange/messaging session.
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How do I add entries to the Schedule+
Contact table from Exchange?
The initial release of the product only provides read-only
access to the Schedule+ Contacts table.
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If I have the Schedule+ Contacts Address
Book is selected as the default, when I open up Windows Messaging
and click on Tools | Address Book, the address book window opens
up behind Windows Messaging.
This is an outstanding issue that appears only with Windows Messaging
(Update 1) on Windows 95.
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How do I create a distribution list
with the Schedule+ Contact Address Book Provider?
Distribution lists are not supported in this release of
the product. A work around is to select the entries in your
Schedule+ Contact list, copy them to your Personal Address Book
(using the "Add to Personal Address Book" menu item on
the selected entries) and build a distribution list using the
methods of the Personal Address Book.
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I received the message
"Schedule+ is not running" as my only entry.
The address book provider must start a Schedule+ OLE
Automation server session to access the entries in the Contact
table. Under some (unknown) circumstances, a Schedule+ OLE
session will not start. Technically, the status received is
"OLE Automation error" which doesn't help in trying to
solve the problem. This is an outstanding issue
that may go away with future updates of Schedule+, Exchange
Client, or both.
A work around is to first select "Tools", "Address
Book" from the main window prior to starting a New message.
The Schedule+ addresses will then be cached and available in new
messages for the remainder of your exchange session.
An alternative is to always keep Schedule+ running on your PC.
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Macintosh Version? Non-Intel Versions?
There are no plans for a Macintosh version at this time.
NT versions for non-Intel platforms may be considered if
sufficient interest is expressed although this seems unlikely
given the current reduction in support for non-Intel platforms
from Microsoft.
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Where else can I look for information
on Exchange/Windows Messaging address book solutions?
We would appreciate hearing about any suggestions or
enhancements that could make our product better. Email tgab@thinkage.ca
with your feedback. Alternatively, there are a number of other
Internet sites that provide information on Exchange/Windows
Messaging. Here is a list of a few that we recommend:
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All I see is the message "Cannot
create TGabSchP.AddressBook address book object (status
0x800401f3)."
This is an internal error message indicating the Schedule+
interface module (called c:\windows\system\schplusab.exe) could
not be created. The status is the system status returned. This
could only happen if the registry entry for schabplus.exe has
been deleted or damaged. You can try to restore the registration
information by executing the following command line at a command
prompt
C:\windows\system\schplusab /regsrv
where c:\windows\system is the location of your
windows system directory. On NT systems, this would be
C:\winnt\system32. You could also reinstall the product which
will re-register the module during installation.
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How do I remove the Thinkage Schedule+
Address Book?
First you should remove the address book service from your
MAPI profile using either the "Mail" icon in the
Control Panel, or the "Tools", "Services"
menu in your Exchange client. Select the "Thinkage Schedule+
Address Book" entry from the list of information services
and choose the "Remove" button.
Next you can delete the software from your system using
the "Add/Remove Programs" icon in the Control Panel.
Select the "Schedule+ Address Book" entry from the list
of installed software programs and choose the "Remove"
button. This will start the de-installation procedure that
deletes the all the software and associated registry entries from
the system.
The de-installation program DOES NOT clean up the MAPI
service configuration file (MAPISVC.INF). You may either leave
the old entries in the configuration file and ignore them in
future, or remove them manually with any text editor such as
notepad.
Use the following procedure to remove the Thinkage entries
from the MAPISVC.INF file:
- Make a backup copy of the MAPISVC.INF file found in
C:\windows\system\mapisvc.inf on Windows 95 or
C:\winnt\system32\mapisvc.inf on Windows NT
- Edit the file using your text editor.
- Find the section called "[Services]"
- Delete the line in the [Services] section that looks
like "TGAB=Thinkage Schedule+ Address Book"
- Delete the entire sections "[TGAB]" and
"[GAB]". (A section
begins with the [TGAB] line and ends at the line above
the next occurrence of a line beginning with
"[")
- Save the file.
- Start the "Mail" configuration icon in the
Control Panel, and choose the "Add" button.
Verify that the list of "Available information
services" no longer contains "Thinkage
Schedule+ Address Book".
- Choose the "Cancel" button and terminate
the "Mail" configuration procedure.
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Why can't I use the Thinkage ABP in place
of the Personal Address Book?
MAPI defines a Personal Address Book as a fully modifiable
address book provider. The Thinkage Schedule+ Address Book is a
READ-ONLY address book provider. In most cases, this shouldn't
make a difference, but it has been observed that Microsoft Word
7.0 doesn't work properly with read-only address book providers.
We recommend that you leave your Personal Address Book provider
configured in addition to the Thinkage Schedule+ Address Book
Provider.
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Can I install this product on Windows NT
3.51?
The product has not been properly tested on Windows NT
3.51. There is no restriction in the installation procedure that
enforces a particular version of Windows NT. At a minimum, you
will have to use the Windows 95 installation set that includes
the additional DLLs that are required and are assumed to be
present on Windows NT 4.0. You will receive an error message
during installation (a -1 status code). This comes from
Installshield's CORE Component handling that is not supported on
Windows 3.51. Ignore this message and proceed with the
installation. If you later uninstall the address book provider,
you may be prompted to remove certain C run-time DLLs (they start
with MSVxxx.DLL); you should leave them alone just to be safe.
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MS FAX wants to dial the area code of my
fax numbers stored in Schedule+
Part of the problem stems from the inconsistencies
Microsoft has in storing/using phone numbers in Schedule+ and all
their other products. We recommend that you always store phone
numbers in the canonical form (+1 (xxx) nnn yyyy). MS FAX will
use the correct dialing sequence when it sees a canonical form
identified by the leading +. If it is not in canonical form, then
MS FAX will assume it is a dialable phone number and apply the
area code in addition to the digits stored in the Schedule+
address book.
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I'm using Exchange 5.0 and I get a Dr.
Watson report after installation
The address book provider prior to April 28, 1997 used an
incorrect DLL entry point sequence which didn't cause a problem
until Exchange 5.0. You need to use Release 1.4 or later of the
Address Book Provider to resolve the problem.
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Why can't I use the contents of
"Business Phone 2" as an e-mail address?
The address book provider prior to June 2, 1997 did not
correctly use "Business Phone 2" field contents when
"Business Phone 2" was configured. This was corrected
in Release 1.5, Version 1.0.65.
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If you have further questions regarding this product, please
Email shareware@thinkage.ca
